Jennifer W.
Absolutely will be my massage place for life! Love this place! Super amazing customer service and also the ladies there are super sweet and took there time! I recommend the Saigon massage! Hot rocks and amazing massage! Thank you kaylee! Super sweet and amazing and patient with me!
David J.
We walk our dog neighbor every morning and saw "Grand Opening, May 14th". First we were skeptical (there is Yelka Day Spa next door) but called to schedule appointment for deep tissue massage. I was promptly greeted by Kate and took me to the room which was clean and organized. She asked if she needed focus on certain area which i had knot on my shoulder. She was STRONG and got my knot out!! Very professional and walked out refresh. Highly recommend to others!
Heather D.
This review is long overdue. I went into this new spa location a couple of weeks ago. I usually go to the location on Steven Creek. Be careful the spa is nestled in the corner so you may miss it when you drive there the first time, like I did. Once I arrived I was so impressed with how modern it was inside. Spas can be a hit or miss sometimes when it comes to decor but not this one. Very classy and super clean. The owner Mai greeted me warmly. My massage appointment was with Kate, who I have never had before. Kate walked me into the massage room which was so comfy and had a relaxing feel. Kate asked me how I like my massage including pressure and any areas I wanted her to focus on. Than she went right to work. I have no words to describe this 90 minutes session other than AMAZING. Kate worked out every knot I had in my back and shoulders which has never happen with any other massage I have had in the past. I would highly recommend this salon and look forward to my next session.
Don G.
This is their 2nd location. Brand new build out. Very nice. Same great service at a reasonable price. Highly recommend!
Sam S.
This spa is new, and you can tell as all the furniture and decor is modern and new. Reasonable prices and a great massage. I tried Kate, she gives a strong massage and was very professional. She asked if the pressure was right or I wanted harder or softer after a few minutes. Great new place, worth going back!
Snigdha G.
Highly recommend! I'm pregnant and have been needing a massage for a while - Anne from Saigon spa was amazing!!! I felt so relaxed after the massage with her and will definitely be making this a regular spot going forward. Their prices are reasonable and service is great. I'm not big on massages (I haven't had the best experiences before) but Anne had the perfect touch and was able to get all the tension/knots in my shoulders and neck out without being too firm. She would check in with me every now and then as well to make sure I was comfortable and feeling ok - I really appreciated that. Loved the place and the massage and I can't wait to go back!
Runip “Runip” G.
I am a long distance runner and suffer from chronic tightness in the hips and IT band area. Historically I have had to go downtown to get a good massage to help. I was happy to see a nice massage place pop up in the neighborhood. I have had three massages so far and all three have been very high quality massages, comparable to top spas elsewhere in the world. Today I had an excellent massage from Kate. She used a combination of Swedish, deep tissue and Thai massage techniques, very skilfully done. She communicates well in English and was very sensitive to my need for more or less pressure. Hope they are a successful business in the neighborhood.
Jessica V.
Came in the other day and had Kate. She is the best! She asked me in the beginning what area I wanted her to focus on (my back and neck) and she really helped with all my knots. She asked me throughout if the pressure was good. She was consistent throughout the entire massage and applied the perfect amount of medium pressure for all my knots. Afterwards, she was so sweet and smiling and even offered me a bottle of water. The receptionist at front, Dom, is also very nice. He is very welcoming and greets you by first name and makes sure you're satisfied with everything
Tony K.
Been here a few times! Great Interior, nice new place. Tried a few Therapists and All very Good! Good place, Actually really good massage for the money. I'll be letting my family and friends know about this place.
Andrew B.
Recently had a 90 minute massage with Sally. It was very good, just the right balance of pressure and focus on head, neck, back and legs. Very pleasant personality with just the right amount of conversation. The spa itself is very well maintained and exceptionally clean. A true 90 minute relaxing escape !
Laura B.
My fiancé surprised me with a spa date for my birthday in March. I had a really great experience for the most part. The spa itself is small with rooms close together but very quiet and relaxing. My fiancé and I both decided to go for their signature massage which came with a hot stones. The massage itself was great though a little harder/tougher than I expected? I'd ask for lighter pressure but it wasn't much light. I think maybe I'm just kind of a wimp when it comes to pressure? I don't get massages often so maybe it's usually like this. My fiancé and I were a little sore the next day after the massage. The only downside to my appt is that my masseuse left a couple of times for some reason and she and the masseuse for my fiancé also were talking/laughing during a certain portion of the massage and it was a bit distracting. Overall I really did enjoy my time here and it was a lovely surprise. I would probably give them another chance if I'm in the area.
Mike H.
First time at this location. Inside is nice and clean. Came in having a lot of pain in one shoulder. My massage therapist was Rachel. Rachel seemed to really care. She noticed I was in a lot if pain and spent extra time on that area. When I left my shoulder felt great and the pain was gone. I will definitely be back to see Rachel.
Rafael A.
I'm a regular customer of the Santa Clara location, but I came here for the first time to follow Rachel. I booked 90 minutes deep tissue (which is always amazing with Rachel). I really liked the LA location as it seemed a little more upscale. The rooms definitely felt nicer (and bigger). I selfishly hope Rachel moves to the Los Altos location
Michael B.
I have been Experiencing some very tight back muscles. After seeing my doctor, and my chiropractor I thought I should go the next step. My problem was I didn't know if I needed deep tissue hot rocks several different options out there. I spoke with the owner of Saigon spa at the los altos location, after explaining my issues we came up with a solution. After receiving one of the best massages ever! my back has improved. This location is so classy , clean, very professional with a vip experience. I wish I had gone days earlier because of the immediate relief I experienced.
Cecilia N.
I've been suffering for the last few days from a tight neck, shoulders and back. The receptionist took the time to explain the different types of massage and made a recommendation for the Hong Kong. It was absolutely incredible. Kaylee took her time in helping me work out all the knots from stress and working out. She used a combination of massage and hot stones to sooth my aches and pain. We live about 20min away but I will definitely make the drive to come back and see her.
Andrea H.
Great hole in the wall massage therapy spot. Def go for the Signature or the deep tissue. They give you tea or water before and after. The service is always friendly. They have updated their outdated lobby and will continue with the rooms which is important for the Bay Area; happy for the owners. Would have liked to have the same masseuse as usual but don't remember her name . Only thing I suggest is for the System to be updated with the clients info and last known massage and masseuse
Binoj M.
It was my second visit to Saigon. Seems like recently they have upgraded the interior and it looks great. The new manager Alexandra explained me about the renovation work and the upgrades (lobby, rooms, hallway, furniture etc). She is working hard to make the place clean and beautiful and I can see the difference in short amount of time. This time I tried the deep tissue massage and Hellen did a great job. I appreciate the quality of service and friendliness of staff. I would definitely recommend this spot if you're looking for a great massage!